Draft for the academy owner to review. Not yet reviewed by a lawyer.
Refund policy
Draft, November 2026
Refund window
Demo Academy accepts refund requests within [refund window to be set by the academy] of a payment. Ask at [support address to be set by the academy].
Memberships
Cancelling stops the next renewal. Your access continues until the end of the period you have paid for. A refund for a membership period is handled under the window above.
Courses
A course purchase can be refunded within the window above if you have not finished most of its lessons. [Course refund rule to be set by the academy.]
How refunds are paid
Approved refunds go back to the card or account used for the payment, through the payment processor. Your bank may take several business days to show them.